Welcome to the Hotel Inspector
We help you to become and remain more competitive in your business by ensuring high industry standards.
Welcome to the Hotel Inspector
We help you to become and remain more competitive in your business by ensuring high industry standards.
Know More
Understand what your customers are searching for
We help you to stay up to date with industry trends and implement best practices to make your business more profitable.
How we do it
Passing the big test
We help you to ensure industry standards in your business with our deep knowledge of the industry.
Our TeamWhat We Do
We help you to become and remain more competitive in your business by ensuring high industry standards.
Good hoteliers know that it is getting harder to win new business and to keep the business you have and get to be a most recognised hotel, as there are new hotels and concepts springing up all the time.
In addition to this, there are other potential obstacles that may prevent you from getting or keeping business such as bad reviews on Trip adviser and Facebook.
The Hotel Inspector business is run by successful hoteliers, restaurateurs, travel agents and event organizers and has been designed to ensure that your hotel is ready for even the most discerning and picky guests by carrying out a yearly visit and compiling a list of recommendations to be carried out relating to your rooms, staff, marketing and many other things that could prevent you from being one of the top hotels.
How We Do It
The principle is simple. Many hotel owners and managers are too busy running their hotel on a day to day basis that they do not notice the things that high paying guests shall and will see, which could prevent them staying or not returning, or them not paying full price, or them complaining on the social media platforms about the hotel. This lack of attention means that no steps are taken to avoid these damaging problems. Our experts will notice as an “outsider” the measures that need to be taken to put your hotel high up the list of places to stay.
Things We Check
Following list is included but are not limited to...
Benefits You Get
The Hotel Inspector will stay with you for a least one week and inspect and make a report on Every Guest room and rooms used by guests, Kitchen and menus, Discuss with the executive head chef, Public areas, Grounds and Marketing. Most of the problems found can be fixed whilst the inspector is still with you and once the majority are fixed, we can issue you with a formal certificate of compliance to display in your reception area and you will appear as an approved hotel on our website.
Better Service Quality
Improve staff standards so that all staff delight guests.
Reduce Your Cost
Reduce maintenance, hotel premises and various other costs effectively in all departments including restaurant and housekeeping.
Improve Your Marketing
Improve your marketing and introduce low-cost ways to bring in guests.
Our Team
Our strength is our team, who are from the hotel and catering industry worldwide and we can call on experienced General Managers, Directors of Sales, Executive head Chefs, Chef de Party, grounds and property managers to inspect and advise depending on the needs of your properties. The team work closely with Robin Findlay CEO and George Sebastian Sales and Marketing – India.
Our Focus
Our prime motive is to make your hotel business more profitable and attractive to your customers by focusing the causes and potential obstacles that may prevent you getting or keeping business such as bad reviews on Trip adviser, Facebook and other online platforms.
Our History
Formed in the UK in 2011, the Hotel Inspector business has been doing quality audits for chain hotels. However, after discussions about wants and needs with hoteliers in India at Kerala travel Mart and other travel marts over the past few years, it has been decided to form a branch of the organisation in India.
Our Vision
Is to have a database of approved hotels which Corporate groups, Independent travellers, organisers of meetings and events and many others can easily find and search and which have been checked by The Hotel Inspector and found to be suitable, giving your hotel an easy and free route to new clients who may be prepared to pay more because they know quality is there and therefore making you more profit.
Our Mission
To ensure that your hotel is ready for even the most discerning and picky guests by carrying out a yearly inspection and helping you solve your problems wherever possible.
Robin Findlay
CEO
Robin Findlay is based in the United Kingdom and is Chairman and CEO of a large organisation which has arranged conferences, meetings and events around the world since 1985. He has also owned and managed his own hotel, restaurants and clubs in both Asia and Europe. He is very used to inspecting hotels for use by his clients.
George Sebastian
Manager
Sales & Marketing
George Sebastian is based in Kerala, India and he is a MTA Graduate in travel and Tourism Management and has worked for various tourism organisers.
Frequently Asked Questions
1. You will pay the cost of one inspector to fly economy return from London to your nearest airport.
2. You will arrange return transport from the airport to your premises.
3. You will accommodate the person on a full board basis for the duration of time you arrange for them to be with you.
4. For hotels with 20 rooms or below the cost per seven day week is £1000.00(97,000 INR)
6. For hotels with 20 rooms or above the cost per seven day week is £2000.00(194,000 INR).
Please reach us for more details.
Normally, we will take a minimum of 7 days to provide results for a 20 room hotel.
We won't do online marketing for your business. But we are able to guide you to improve your online marketing and other sales strategies.
We can support you to take ISO and various Food Certifications.
Anyone who is in the hotel business, or anyone who wants to start in it.
You can use our contact form – reach Us. We try to do all communication in writing by email so there can be no confusion.
